Shipping Policy

U.S. Shipping

Enjoy complimentary U.S. standard shipping when your merchandise subtotal is US$100 or more after discounts, before taxes.

For orders below US$100, shipping rates are calculated at checkout. Any available expedited services are also priced at checkout.

International Shipping

We ship to selected international destinations. Enter your delivery address at checkout to see the services and shipping charges available for your order.

Processing & Dispatch

In-stock pieces: Please allow 2–4 business days for order preparation and dispatch.

Pre-orders: Check the individual product page for its expected timing. Orders containing both in-stock and pre-order pieces are normally sent together. Please contact us if you would like to request a split shipment.

Made-to-order pieces: Dried Flower Rings and Solid Gold pieces have an estimated dispatch window of 2–4 weeks from purchase.

Order processing and dispatch are separate from carrier transit time.

Transit Times

Our complimentary U.S. Standard option has an estimated transit time of 3–4 business days after dispatch. Other available services and carrier transit estimates are shown at checkout.

Transit estimates do not include order preparation or made-to-order production time.

Questions & Returns

For help with your shipment, contact support@camellianyc.com.

For return eligibility and instructions, please read our Returns & Refunds policy.

Warranty

All of our pieces come with a 6 month manufacturing warranty. Learn more.